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OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting at 104 Aconda Court - Helpdesk Contact Form

The University of Tennessee, Knoxville
Technology Fee Proposed Deliverables
Year #1 (FY97)

Campus Technology Fee Components
Deliverables
Network Access Enhancements
  • Complete campus infrastructure to connect 33% of campus residence halls to the network
  • Other campus buildings: Taylor Law, Science and Engineering, Dougherty Engineering, Perkins Hall
    • 18 classrooms connected, 1 port per classroom
    • 124 faculty offices connected
    • 417 exising circuits upgraded
    • 114 science labs/work areas upgraded
  • 1 FTE electronic technician
  • Subsidized remote access

Expenditure = $2,872,000

Equipment Upgrades in Open and Departmental Computer Labs
  • Expanded hours of one 8-hour shift each for two labs, to be determined by advisory board
  • 4 open labs upgraded/expanded. Targeted: Glocker, Library/GIS (remote access to Library databases), Humanities, other new lab
  • 3 departmental labs upgraded. Targeted: Math, Computer Science, Art and Architecture, other lab(s), as possible

Expenditure = $987,000

Student Support Services Enhancements
  • Expand staffing and services provided by the student support line. Specifically:
    • promote/provide expanded student access to computer-based training courses
    • Expand training opportunities (UNIX, software, etc.)
    • Provide support line coverage between 8 am and 5 pm
    • Increase the time limit per call from 5 to 10 minutes
    • Expand staff by 2 FTE
    • Enhance staff training, especially in the areas of remote student access (SLIP/PPP) and distributed student software
  • Provide a base level (2 hours/month, as schedule permits) of statistical computing for students without charge. Provide extra hours at $20/hour.
  • Devote at least 2 new FTE for statistical computing

Expenditure = $750,000

Expanded Distribution of Licensed Software
  • Selected academic software
  • X-Windows (UNIX interface) for both PC and Macintosh environments
  • Negotiate with vendors for additional subsidized productivity tools for PC and Macintosh environments
  • Negotiate for reduced price on Resume Expert product

Expenditure = $300,000

Academic Tech. Facility and Instructional Tech. Enhancements
  • 1 classroom in life sciences area equipped with 20 student network ports and 1 faculty workstation with display capability
  • 1 classroom equipped with computer-based faculty presentation
  • 3 full-time technical specialists hired

Expenditure = $500,000

Year #1 Total Expenditure = $5,409,000
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