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OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting at 104 Aconda Court - Helpdesk Contact Form

The University of Tennessee, Knoxville
Technology Fee Actual Deliverables
Year #7 (FY03)

Campus Technology Fee Components
Deliverables
Network Access Enhancements
  • Replaced campus building network wiring infrastructure:
    Communications and Student Services Buildings
  • Continued upgrades of networking switches in Walters Life Sciences Building

Expenditure = $110,075

Equipment Upgrades in Open and Departmental Computer Labs
  • Continued expanded hours of operation
  • New Project:
    Provided 20 Laptops for student Check-Out program in UT Libraries including Music and Agricultural Sciences Libraries
  • Four Open Computing Labs - MAJOR UPGRADES:
    • 55 machines - Ayres Hall Lab
    • 45 machines - Hodges Library Lab
    • 37 machines - Honors Lab
    • 9 machines - Career Services Lab
  • Open Computing Labs - MINOR UPGRADES (Printers, projectors, scanners, software, etc.): Art Lab, Glocker Lab, and Perkins Lab
  • Departmental Labs - New Lab Opened: Audiology Lab
  • Departmental Labs - MAJOR UPGRADES: Agricultural Engineering, Agriculture, Art, Business, Chemistry, Communications, Education and Health Sciences, Civil Engineering, Music, University Libraries, Veterinary Medicine, and the Black Cultural Center
  • Departmental Labs - MINOR UPGRADES: Air Force ROTC, Anthropology, Biology, Engineering, Math, Physics, Social Work, Law, and International Education

Expenditure = $1,738,889

Student Support Services and Software Distribution Enhancements
  • Offered new student desktop support services for student computers: fixing basic OS problems, reinstalling and upgrading operating systems, helping remove viruses/spyware, and securing compromised computers
  • Provided training to 4,000 students in 400 hands-on classes
  • Made presentations to 4,500 students during student orientation sessions on information technology facilities available on the UTK campus
  • Distributed over 9,000 Life Preserver documents to students
  • Offered new technology training courses plus held Online and Saturday classes
  • Provided 1,240 hours of statistical consulting to students plus new mathematical consulting
  • Installed/subsidized 2,239 interface network cards for students
  • Resolved 211 networking trouble calls in residence halls
  • Offered general technical assistance to students, faculty and staff:
    • 2,229 machines networked
    • 3,991 walk-in sessions
    • 8,133 via E-mail
    • 22,690 via telephone
  • Provided resume/database software, virus protection software, and other general use software at reduced cost

Expenditure = $ 858,546

Academic Technology Facility and Instructional Technology Enhancements
  • ITC Faculty and GTA Workshops:
    • 1,266 Faculty and GTAs attended ITC workshops
    • ITC offered 174 sections of 63 workshops
    • Revised the ITC's comprehensive 124-workshop curriculum and focused on a thematic approach (implemented Spring 03 - Meeting Diverse Learner Needs) to emphasize effective teaching and the role of instructional technologies.
  • Smart Classrooms: Offered 56 sections of Smart Classroom Training.
  • Faculty First Project: Awarded 8 faculty representing 8 departments grants that provide assistance for using technology to advance teaching and learning.
  • ITC Development Lab: upgraded the Apple portable lab (donated by Apple in 2001) to support growing faculty interest in developing multimedia-enhanced learning materials.
  • Online@UT: Activated the community organization features of Online@UT to support the growing need for UT-recognized academic organizations to communicate and interact with each other in a flexible, yet protected environment. ITC certified 439 faculty to utilize the system, hosted 5,532 course sections, which averaged 72,774 hits per day, and supported 98 organization sites.
  • Teaching with Technology Project: Supported 5 department teams (18 faculty total) to design, develop, implement and evaluate 25 (5 per department) technology-enhanced learning modules.
  • Curricular Reform Project: Implemented a pilot project designed to work with faculty from a department to redesign a multi-section, large lecture course for technology enhancement. The FY03 project involved the Geography Department and the Geog101-102 courses. Project coordination involved: encouraging social interaction among faculty members; building consensus among the faculty team; providing a formal network of resources and consultants to promote change; soliciting encouragement from the department head, who is a member of the faculty team; and providing development assistance by creating the course components with faculty input/approval.

Expenditure = $559,999

Debt Payment
  • Year #7 Debt Payment (FINAL)

Expenditure = $1,942,531

Updated 9/11/03
Total Expenditures for Year #7 = $5,210,040
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