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OIT Support Lines 8:00AM - 5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting at 104 Aconda Court - Helpdesk Contact Form

The University of Tennessee, Knoxville
Technology Fee Actual Deliverables
Year #5 (FY01)

Campus Technology Fee Components
Deliverables
Network Access Enhancements
  • Provided rewiring of building network infrastructure: Nursing (75% complete), Physics (75% complete), and Hodges Library
  • Provided wireless communication systems (Equipment and/or Networking infrastructure): School of Information Sciences and Physics Lecture Hall
  • Upgraded Lab Network Ports to 100mb: Glocker Lab, Hodges Lab, Humanities Lab, Perkins Lab, Presidential Court Lab
  • Continued Internet connectivity support

Expenditure = $1,262,724

Equipment Upgrades in Open and Departmental Computer Labs
  • Continued expanded hours of operation
  • Three Open computing labs - major upgrades:
    • 16 machines - Art Lab
    • 40 machines - Glocker Lab
    • 43 machines - Perkins Lab
  • Seven Open computing labs - Provided minor upgrades (Printers, CD-ROMs, Scanners, software, etc): Apartment Residence Lab, CIE Lab, Hess Lab, Hodges Lab, Honors Lab, Humanities Lab, and Presidential Court Lab
  • Completion of three new Departmental labs: Anthropology - Human Osteology Teaching Lab, Ecology & Evolutionary Biology Student Computational Lab, and Electrical & Computing Engineering Undergraduate Computer Engineering Program Lab
  • Provided laptops for Student Check-Out program in Nursing
  • Upgraded equipment in Departmental labs: Architecture, Agricultural Engineering, Communications, Education, Geology, Information Sciences, Law Library, Physics, Social Work, and University Libraries

Expenditure = $1,245,810

Student Support Services and Software Distribution Enhancements
  • Provided training to 4,862 students in 372 hands-on classes
  • Made presentations to 4,000 students during summer student orientation sessions on information technology facilities available on the UTK campus
  • Distributed over 9,000 Life Preserver documents to students
  • Installed/subsidized 2,333 interface network cards for students
  • Resolved 537 networking trouble calls in residence halls
  • Provided 1,564 hours of statistical consulting to students.
  • Offered general technical assistance to students, faculty, and staff
    • 5,741 via e-mail
    • 38,952 via telephone
    • 4,301 walk-in sessions
  • Negotiated with selected academic software vendors for subsidized micro-computing software packages and for reduced price on Resume Expert
  • Expenditure = $704,432

Academic Technology Facility and Instructional Technology Enhancements
  • Offered 22 Lucky Seven programs (Information Technology Center (ITC) courses for collaborative academic departmental training)
  • Taught 225 sections of ITC instructional technology training courses to faculty and academic teaching staff
  • ITC GAs taught 26 sections of a GTA-Only ITC Training Program
  • 871 UTK instructors (106 departments) offered 1,305 courses (augmented or totally online through Blackboard) to 20,452 unique users
  • Implemented Blackboard 5/Level 3 (enterprise edition) pilot project Fall 01 and full implementation projected for Spring 02.
  • Eight Technology Training carts awarded to colleges/departments
  • Teaching with Technology Project: Supported 11 departments with hardware and instructional support to design, develop, implement and evaluate learning modules
  • Technology Enhanced Classrooms:
    • Coordinated IT Engineering Services upgrade for Claxton lecture hall with smart classroom technology.
    • Provided all smart classroom training and documentation.

    Expenditure = $431,136

Debt Payment
  • Year #5 Debt Payment

Expenditure = $579,455
Updated 11/26/01
Year #5 Expenditure = $4,223,557
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