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OIT Support Lines 8:00AM -
5:00PM Monday-Friday
Phone: (865) 974-9900
Walk-in Consulting at 104 Aconda Court - Helpdesk Contact Form |
The University of Tennessee, Knoxville
Technology Fee Actual Deliverables
Year #5 (FY01)
| Campus Technology Fee Components | Deliverables |
| Network Access Enhancements |
- Provided rewiring of building network infrastructure: Nursing (75% complete), Physics (75% complete), and Hodges Library
- Provided wireless communication systems (Equipment and/or Networking infrastructure): School of Information Sciences and Physics Lecture Hall
- Upgraded Lab Network Ports to 100mb: Glocker Lab, Hodges Lab, Humanities Lab, Perkins Lab, Presidential Court Lab
- Continued Internet connectivity support
Expenditure = $1,262,724
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| Equipment Upgrades in Open and Departmental Computer Labs |
- Continued expanded hours of operation
- Three Open computing labs - major upgrades:
- 16 machines - Art Lab
- 40 machines - Glocker Lab
- 43 machines - Perkins Lab
- Seven Open computing labs - Provided minor upgrades (Printers, CD-ROMs, Scanners, software, etc): Apartment Residence Lab, CIE Lab, Hess Lab, Hodges Lab, Honors Lab, Humanities Lab, and Presidential Court Lab
- Completion of three new Departmental labs: Anthropology - Human Osteology Teaching Lab, Ecology & Evolutionary Biology Student Computational Lab, and Electrical & Computing Engineering Undergraduate Computer Engineering Program Lab
- Provided laptops for Student Check-Out program in Nursing
- Upgraded equipment in Departmental labs: Architecture, Agricultural Engineering, Communications, Education, Geology, Information Sciences, Law Library, Physics, Social Work, and University Libraries
Expenditure = $1,245,810
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| Student Support Services and Software Distribution Enhancements |
- Provided training to 4,862 students in 372 hands-on classes
- Made presentations to 4,000 students during summer student orientation sessions on information technology facilities available on the UTK campus
- Distributed over 9,000 Life Preserver documents to students
- Installed/subsidized 2,333 interface network cards for students
- Resolved 537 networking trouble calls in residence halls
- Provided 1,564 hours of statistical consulting to students.
- Offered general technical assistance to students, faculty, and staff
- 5,741 via e-mail
- 38,952 via telephone
- 4,301 walk-in sessions
- Negotiated with selected academic software vendors for subsidized micro-computing software packages and for reduced price on Resume Expert
Expenditure = $704,432
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| Academic Technology Facility and Instructional Technology Enhancements |
- Offered 22 Lucky Seven programs (Information Technology Center (ITC) courses for collaborative academic departmental training)
- Taught 225 sections of ITC instructional technology training courses to faculty and academic teaching staff
- ITC GAs taught 26 sections of a GTA-Only ITC Training Program
- 871 UTK instructors (106 departments) offered 1,305 courses (augmented or totally online through Blackboard) to 20,452 unique users
- Implemented Blackboard 5/Level 3 (enterprise edition) pilot project Fall 01 and full implementation projected for Spring 02.
- Eight Technology Training carts awarded to colleges/departments
- Teaching with Technology Project: Supported 11 departments with hardware and instructional support to design, develop, implement and evaluate learning modules
- Technology Enhanced Classrooms:
- Coordinated IT Engineering Services upgrade for Claxton lecture hall with smart classroom technology.
- Provided all smart classroom training and documentation.
Expenditure = $431,136
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| Debt Payment |
Expenditure = $579,455
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| Updated 11/26/01 |
Year #5 Expenditure = $4,223,557 |
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