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IS 585 - Information Technologies

Fall 2006

Instructor: Robert J. Sandusky

E-mail: sandusky at utk dot edu

Office Hours: Tuesday, 10:00 AM - 12:00 PM EST, or by arrangement

Meeting Time and Location: Thursday, 6:30 - 9:10 PM ET, Communications 314

Course Catalog Description: Evolution, trends, capabilities, and limitations of technologies applied to information capture, storage, preservation, access, and distribution.

Objectives: IS 585 provides a broad overview of information and communications technologies (ICTs) as well as emerging trends and techniques.

At the end of the semester, based upon your personal experiences and the class readings, lectures and discussion, you will be able to:

  1. Demonstrate knowledge of the functions of and relationships between computer system components (hardware).
  2. Demonstrate knowledge of the functions of and relationships between system and application software.
  3. Demonstrate knowledge of the functions of data communications networks, including the Internet.
  4. Demonstrate knowledge of the architecture and components used to support current World Wide Web-based information systems.
  5. Demonstrate, though completion of the assignments and the term project, the ability to identify, evaluate, compare and select hardware, software and network/communications components appropriate for supporting delivery of information services and resources.

Required Materials

Textbook

Shelly, G.B., Cashman, T.J., & Vermaat, M.E. (2007). Discovering Computers 2007: A Gateway to Information, Web Enhanced, Complete. ISBN 1-4188-4370-9.

The Web site that supports the textbook is located at http://www.scsite.com/dc2007/ and provides access to the end-of-chapter material (summary, key terms, review questions, etc.) in an interactive format.

You may purchase this book at the University bookstore or through an online source. Be sure to check the ISBN number and make sure it matches what's listed above. The publisher sells other, shorter versions of this book.

Blackboard

The syllabus and other course-related information is available on the Blackboard system Online@UT at http://online.utk.edu/. This system provides support for asynchronous communications for the course. You will need your NetID and password to access the materials at Online@UT.

System and browser recommendations can be found at http://online.utk.edu/system_req.shtml. This page also provides links to other information about the system.

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Grades

Grades are based on assignments (30%), quizzes (30%), class participation and attendance (15%), and the term project (25%).

Your presence and participation is vital to the success of this class: attendance and class participation are mandatory. If an absence is unavoidable, please e-mail me before the absence, if at all possible. Class participation includes contributing during class discussions — sharing your thoughts and experiences about information technologies — and monitoring and posting to the asynchronous discussion boards (located on Blackboard) each week. The quality of your contributions is as important as the quantity of contributions. The class will take a short break roughly halfway through each meeting, time permitting.

Read the assigned materials prior to the class for which they are assigned, and be prepared to refer to passages or issues of interest to you during our discussions.

If you have questions about the class, look at the "Questions About Class" discussion board. Please post your questions first to the class bulletin boards located on the Blackboard system at http://blackboard.utk.edu/webapps/login/ unless the question is of a confidential nature (e.g., grades). Sharing your questions is helpful because (1) other people may have the same or similar questions and (2) you may get a faster or better response from other people in the class. I will be reading the discussion boards almost daily.

Three quizzes will be given during the semester as posted on the course schedule. The quizzes will assess your knowledge of information provided in the textbook and in the lectures.

The project presentation is made near the end of the term (please refer to the schedule) and is based upon information prepared in support of your term project. The term project, a group computer system configuration project, is described in the assignments section of the syllabus.

Policy on late submission of assignments and projects: A minimum of 5% will be deducted from your grade for each 24 hour period your submission is late. Please contact me prior to any assignment or project due date (as far in advance as possible) in order to negotiate adjustments due to an emergency.

Final grades will be assigned as follows:
Letter Score (%) Semantics
A 91-100 Superior performance.
B+ 85-90 Better than satisfactory performance.
B 80-84 Satisfactory performance.
C+ 75-79 Less than satisfactory performance.
C 70-74 Performance well below the standard expected of graduate students.
D 60-69 Clearly unsatisfactory performance; cannot be used to satisfy degree requirements.
F 0-59 Extremely unsatisfactory performance; cannot be used to satisfy degree requirements.
I N/A A temporary grade indicating that the student has performed satisfactorily in the course, but, due to unforeseen circumstances, has been unable to finish all requirements. An "I" will not be give to enable a student to do additional work to raise a deficient grade. All incompletes must be removed within one semester, excluding the summer term. Note that requests for incompletes are not likely to be approved for undergraduate courses.

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Academic Integrity

University of Tennessee Policy: "The responsibility for learning is an individual matter. Study, preparation and presentation should involve at all times the student's own work, unless it has been clearly specified that work is to be a team effort. Academic honesty requires that all work presented be the student's own work, not only on tests, but in themes, papers, homework, and class presentation. There is a clear distinction between learning new ideas and presenting them as facts or as answers, and presenting them as one's own ideas. It is part of the learning process to incorporate the thoughts or ideas of others into one's own mind and presentations with the purpose of learning and enlarging on personal boundaries of knowledge." (Hilltopics: Student Handbook, 2006-2007, p. 40. Available at http://web.utk.edu/~homepage/hilltopics/HILLTOPICS2006-07.pdf)).

"The University expects that all academic work will provide an honest reflection of the knowledge and abilities of both students and faculty. Cheating, plagiarism, fabrication of data, providing unauthorized help, and other acts of academic dishonesty are abhorrent to the purposes for which the University exists. In support of its commitment to academic integrity, the University has adopted an Honor Statement (see page 11)." (Hilltopics: Student Handbook, 2006-2007, p. 41. Available at http://web.utk.edu/~homepage/hilltopics/HILLTOPICS2006-07.pdf).

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Assignments

Assignment 1 – Software Evaluation

Introduction

One aspect of managing computer systems and services is the evaluation and selection of software. In this assignment you will evaluate two free systems available on the Internet that can be used to support the creation and management of Web content by end users. You will construct and perform this assignment in the context of an information an use and creation setting that you define and recommend one of the systems for use in that specific setting.

Learning Objectives
  1. Based upon personal interaction with two different Web-based software applications, you will create a list of criteria for the software system evaluation and selection.
  2. By applying the list of criteria, you will compare and document the capabilities, features and suitability of the two systems in the use setting you have defined.
  3. Based upon the documented comparison, you will recommend one of the systems and provide a compelling justification for your selection.
Systems to Evaluate

Choose two of the following systems for your evaluation.

  1. iLabs at the University of Illinois at Urbana-Champaign.

    http://ilabs.inquiry.uiuc.edu/

    "A community Inquiry Laboratory (iLab) is a place where members of a community come together to develop shared capacity and work on common problems."

    "A CIL is most importantly a concept, not a technology in the narrow sense...."

    An iLabs tutorial is located at http://ilabs.inquiry.uiuc.edu/ilab/help/documents/431/home/globstudtutoriall.doc?draft=1&file_id=6.

  2. "Schtuff is a FREE Wiki service. A Wiki is a website that lets anyone easily create and edit pages, promoting group collaboration. Schtuff Wikis are called spaces."

    http://www.schtuff.com/

    List of the tools available in Schtuff is located at http://www.schtuff.com/Uses.

  3. "Jotspot the application Wiki."

    "Today's wikis centralize information that is typically scattered across a company in email inboxes, shared folders and personal hard drives."

    http://www.jot.com/

    List of the tools available in Jotspot is located at http://www.jot.com/uses/index.php.

  4. "seedwiki: people make the web"

    "like email.... online meeting software.... publishing software.... spreadsheet or a database.... web portal.... social networking sites...."

    http://www.seedwiki.com/.

Software Evaluation Criteria Here are some ideas for evaluation criteria with which to start; you may add others as you see fit. You don't have to include all of these criteria. Your list should be customized for your defined setting. Instructions Your deliverable will be a report of approximately three pages, single spaced (about 1500 words) excluding any tables and figures. (Feel free to include screen shots, for example, to illustrate particular strengths or weaknesses.) The report should include clear comparisons of similar features in the two systems and identify important features that are available in only one of the systems. The report should include:

Assignment 2 – Computer System Component Evaluation

Introduction

The evaluation and selection of system components is an important aspect of managing computer systems and services. In this assignment you will evaluate products from one component category that is being covered during this course. You may want to coordinate with your term project team members and use this assignment as part of the research you do in support of the term project.

The two products you select should be specified down to a model number. So, comparing AMD to Intel processors is not specific enough: pick two specific models and compare them.

Learning Objectives
  1. Based upon your evaluation of information about two or more different products within a specific computer component category (e.g., motherboards, monitors, sound cards, etc.), you will create a list of criteria for the hardware system evaluation and selection.
  2. By applying the list of criteria, you will compare and document the capabilities, features and suitability of the products in the use setting you have defined.
  3. Based upon the documented comparison, you will recommend one of the products and provide a compelling justification for your selection.

Computer System Component Evaluation Criteria

Here are some ideas for evaluation criteria with which to start; you may add others as you see fit. You don't have to include all of these criteria. Your list should be customized for your defined setting.

Instructions

Your deliverable, to be submitted using Blackboard's digital dropbox, will be a report of approximately three pages, single spaced (about 1500 words) excluding any tables and figures. The report should include clear comparisons of similar features in the products and identify important features that are available in only one of the products. The report should include:

Here is a list of some of the components you might want to consider evaluating for this assignment:

Send me an e-mail if you want to choose some other kind of component that you don't see on this list.

Assignment 3 – Computer-based Training Systems Evaluation

Introduction

Information technologies continue to evolve rapidly. It may be necessary for information professionals to acquire new or refresh existing competencies to effectively provide services. In this assignment, we will explore one avenue for competency acquisition or renewal: online computer-based training (CBT) courses.

Learning Objectives
  1. Based upon selection and completion of one online computer-based training course, you will acquire or renew competency in one area related to information technology.
  2. Based upon completion of one CBT course, you will reflect upon your experience with CBT as a means for acquiring or renewing competency.

Instructions

The University of Tennessee provides the "Skillport CBT" site that contains many CBT courses. This site is available at http://oit.utk.edu/cbt/. You have to register, then you can log into the system.

Your deliverable, to be submitted using Blackboard's digital dropbox, will be a report of approximately two pages, single spaced (about 1000 words) excluding any tables and figures. The report should include:

Term Project – Computer System Configuration Project

Due Date

See course schedule.

Introduction

The purpose of this project is to simulate the process of configuring a computer system that will meet specific needs within a given budget. Students will select one type of computer system from the list below and then choose hardware and software components for this system. The component selection process and the final system specification will be documented in a written report and an in-class presentation.

Project Teams

Students will normally work in self-selected teams of 3-5 members. Those seeking to form or join a team can post messages to the appropriate discussion board of http://online.utk.edu/. A mix of skills and knowledge as well as compatible schedules are good attributes to keep in mind as you form teams.

Once your team is formed, please send the team name, membership list, and the type of system you are configuring to me via e-mail. The deadline date for team formation is given in the course schedule.

Each team will be provided with an area within http://online.utk.edu/ to support their project. This area will be accessible only to members of the team, the instructor, and the GTA. You should use this area to document your individual contributions to the collective project.

If you would like to make use of the capabilities of Centra, please let the instructor know in advance so that preparations can be made for your meeting.

Team members have joint responsibility for the final product and all members of a team will receive the same grade for the project. Teams are expected to negotiate the nature and extent of individual contributions to the project themselves. All team members are expected to contribute to the technical content of the project.

Most team members will be willing participants in the collective learning process. However, there are challenges to working in distributed teams and you should be prepared to address issues that arise. Tips for dealing with unproductive team members can be found in "Coping with Hitchhikers and Couch Potatoes on Teams," by Barbara Oakley, at http://ctl.stanford.edu/Tomprof/postings/441.html. Another, gentler source of ideas, "Small Group Expectations", by Pat Lawton, can be found at http://leep.lis.uiuc.edu/spring04/LIS407LEA/sgexpect.htm

Resources

In selecting components for your system, assume that you will be assembling the system yourself rather than buying a customized system from a vendor such as Dell, IBM, etc. Links to price comparison tools and sites featuring hardware / software reviews are available in the External Links section of http://online.utk.edu/. A video clip, in RealMedia format) containing information about OEM and refurbished components is available from http://digitalmedia.utk.edu/redir/display/r/5529.rm.

Systems

Your group will choose one of the following systems to configure:

Report

The purpose of the report is to document the component selection process as well as the final system specification. Your report should include at least the following elements:

The report should contain no more than 2,500 words excluding the title page, executive summary and end matter. It should be sent to the instructor from the Digital Drop Box, located in the Student Tools area of http://online.utk.edu/, on or before the due date indicated in the schedule. Before submitting your group report, please enter the group name in the "Title" area and the file format in the "Comments" area of the file information section of the drop box. Make sure you press the "Send File" button to send the file to the instructor.

Acceptable file formats are:

Report organization, content, style and presentation will all be considered in assessing the reports, with organization and content being more important than style and presentation. Graded reports will be returned to you via individual drop boxes.

Your participation in this course indicates that you grant permission for your report to be made available to other course participants via http://online.utk.edu/. If you do not want your work made available, please let the instructor know prior to the project due date and make alternate submission and distribution arrangements. Student work will be removed from the course site following the end of the semester.

Presentation

The purpose of the in-class presentation is to give an overview of your group's project, the process you used, and your results. Prepare slides using a presentation program like PowerPoint. You must submit your slides to the instructor from the Digital Drop Box, located in the Student Tools area of http://online.utk.edu/, on or before the due date indicated in the schedule. Before submitting your group's slides, please enter the group name in the "Title" area and the file format in the "Comments" area of the file information section of the drop box. Make sure you press the "Send File" button to send the file to the instructor.

Each presentation should last no more than fifteen minutes and will be followed by a short question and answer session. Each team member should participate in the delivery of the presentation and to the discussion session.

You should practice the delivery of your presentation prior to the presentation event.

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Accommodations

Students with Disabilities

If you need course adaptations or accommodations because of the impact of a disability or you have emergency information to share, please contact the Office of Disability Services at 191 Hoskins Library at (865) 974-6087. The ODS coordinates reasonable accommodations for students with documented disabilities. For more information, see http://ods.utk.edu/.

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Communications Policy

Please post your questions first to the class bulletin boards located on the Blackboard system at http://online.utk.edu/. Sharing your questions is helpful because (1) other people may have the same or similar questions and (2) you may get a faster or better response from other people in the class. I will be reading the discussion boards almost daily.

I am almost constantly on e-mail and will respond to your questions within 48 hours. Here are the methods you can use to get in touch with the instructor or the GTA.

Instructor: Robert J. Sandusky
E-mail: sandusky at utk dot edu
Office Phone: (865) 974-2785
Fax: (865) 974-4967

Graduate Teaching Assistant: Joshua Hogan
E-mail: jhogan7 at utk dot edu

Mailing Address:
School of Information Sciences
University of Tennessee
451 Communications Bldg.
1345 Circle Park Drive
Knoxville, TN 37996-0341

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Schedule

August 24 (Week 1) – Welcome & Course Introduction

Due before class

Readings to complete for class

In-class activities

Additional resources

August 31 (Week 2) – Introduction to Information Technologies

Readings to complete for class

In-class activities

Additional resources

September 7 (Week 3) – The Internet

Readings to complete for class

In-class activities

Additional resources

September 14 (Week 4) – Communications and Networking

Readings to complete for class

In-class activities

Additional resources

September 21 (Week 5) – End-user Applications

Readings to complete for class

In-class activities

Additional resources

September 28 (Week 6) – The System Unit

Due before class

Readings to complete for class

In-class activities

Additional resources

October 5 (Week 7) – Input & Output

Readings to complete for class

In-class activities

Additional resources

October 12 (Week 8) – No class Thursday, October 12: Fall Break

October 19 (Week 9) – Storage

Readings to complete for class

In-class activities

Additional resources

October 26 (Week 10) – Systems Software & Security

Due before class

Readings to complete for class Updated! (Oct. 24, 2006)

In-class activities

Additional resources

November 2 (Week 11) – Databases and Information Management

Readings to complete for class Updated! (Oct. 24, 2006)

In-class activities

Additional resources

November 9 (Week 12) – Information Systems Development

Due before class

Readings to complete for class

In-class activities

Additional resources

November 16 (Week 13) – Program Development and Programming Languages

Readings to complete for class Updated! (Nov. 8, 2006)

In-class activities

Additional resources

November 23 (Week 14) – No class Thursday, November 23: Thanksgiving

November 30 (Week 15) – Project Presentations

In-class activities

December 7 (Week 16) – Project Reports Due

Project reports are due by 23:59 ET (11:59 PM) on Sunday, December 10. Submit your group's report to the digital dropbox in Blackboard.

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Updated: 20061109. Copyright 2006 Robert J. Sandusky

Week 1: 8/24
Welcome & Introduction

Week 2: 8/31
Introduction to Information Technologies

Week 3: 9/7
The Internet

Week 4: 9/14
Communications & Networking

Week 5: 9/21
End-user Applications
– Quiz 1

Week 6: 9/28
The System Unit
– Assignment 1 Due

Week 7: 10/5
Input & Output
– Project Teams Finalized

Week 8: Fall Break
No class meeting

Week 9: 10/19
Storage
– Quiz 2

Week 10: 10/26
Systems Software & Security
– Assignment 2 Due

Week 11: 11/2
Databases & Information Management

Week 12: 11/9
Information Systems Development
– Assignment 3 Due

Week 13: 11/16
Program Development & Programming Languages
– Quiz 3

Week 14: Thanksgiving
No class meeting

Week 15: 11/30
Project Presentations

Week 16: 12/7
Project Reports Due
– Reports Due December 10