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University Housing Staff - Assignment Manager

Position Description

Purpose

Manage and supervise all activities associated with the assignment of approximately 9000 residents for the Department of University Housing.

Responsibilities

Administrative

  • Direct supervision of four Central Office Housing Clerks and one Secretary. Indirectly supervises 13 Residence Hall Housing Clerks and five Apartment Complex Housing Clerks. Assists where needed with other areas of the department.
  • Monitors waiting list of students for assignment to their housing choice. Advises Executive Director or Associate Director of problem situations.
  • Coordinate work of residence hall staff to insure the proper flow of paperwork related to the assignment process.
  • Work with representative of other campus departments to determine housing needs for their students (i.e. Men's and Women's Athletics, Center for International Education for ISEP students, Polish students, etc.)

Budget

  • Oversees orderly of all supplies, forms and materials required to operate Assignment Office.
  • Prepare weekly statistical reports showing number of applications received and number of residents occupying buildings for the Executive Director.

Personnel

  • Responsible for hiring and training of four assignment office Housing Clerks and one Secretary.
  • Assists in the hiring and training of 13 Resident Hall Housing Clerks and five Apartment Complex Housing Clerks. The Residence Hall and Apartment Complex Clerks report jointly to the Hall Director and Apartment manager of the building in which they are assigned as well as the Assignment Manager.

Technical

  • Oversees the operation of the Housing Information System, software computer system, for the Department of University Housing. This system interfaces with the University's Central Services Accounting System to the Bursar's Office to provide student rental, meal plan and deposit data. Approximately 20 million dollars in Residence Hall fees in processed and posted annually to students' accounts through this system. This system also maintains all housing records (i.e. assignment, deposit, special housing requests, charges and credits of monies processed for residents, etc.)
  • Maintains code support tables within the Housing information System.
  • Coordinates computer needs and improvements in computer programs with the Coordinator of Information Technology.

Financial

  • Responsible for supervision of the receiving, receipting and depositing of housing application fees and deposits (approximately $500,000 annually).
  • Responsible for approving and authorizing rental refunds, within department guidelines, and assuring that the credits and charges are appropriately applied to students' accounts.

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Click here to view the University of Tennessee's full Equal Employment Opportunity statement

UH: 03/08