FedEx replaces UPS as State Contract vendor for Express Mail Service

FedEx Corporation has been awarded the new statewide contract (SWC #380 - #4037574) effective January 1, 2009. The following are some basic instructions to get started using the contract:

• iMPORTANT NOTICE TO ALL FedEx USERS:  A number of departments have continued to use an old FedEx account number 1263-7450-0. This number, which was assigned in 1986 as a "catchall", has been cancelled. Numerous billing problems stemmed from continued use of this account number. Each department must establish and use their own account number. To establish a new FedEx account number, please call 800-645-9424. Failure to use the proper account number will result in your department not being billed at the reduced state contract rate.
  
  
• If your department already has a FedEx account number, contact Shane McAbee at email address: shane.mcabee@fedex.com.  He will verify the account number is linked to the SWC pricing.
   
• The following information should be provided when setting up all new accounts:  Department Name, Address, City, State, Zip, Contact Name, Phone Number and email address.
  
  
• If your agency needs FedEx account numbers, contact FedEx Government Account Services by phone at 1-800-645-9424 or email at govt@fedex.com
  
  
• For customer service questions- 1-800-GoFedEx (1-800-463-3339) or www.fedex.com
  
  
• One-stop desktop shipping center: www.fedex.com for shipping, tracking, scheduling pick-ups, finding drop-off locations, and ordering supplies.

To check pricing for any shipment via FedEx, you must first click on the State Contract 380 to view all service options and determine the appropriate discount %.  After determining the discount % you will need to go to State of Tennessee Net Rates in order to view the listing for net pricing for the weight and zone rate.  The applicable discount % should then be applied in order to determine the actual shipping cost.  

Contract questions: Contact Bobby Bledsoe at FedEx rdbledsoe@fedex.com or 1-901-224-2963

We are presently transitioning to the new contract and will be informing all contract users of the final details within the next few weeks.

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