Joseph Victor Eugene Ferguson

IT Administrator II
University of Tennessee

About Me

My name is Joe Ferguson and I am an IT Administrator II with the University Libraries at the University of Tennessee, Knoxville.

I started working at the John C. Hodges Library as a volunteer in May 1997, the summer before I started high school. I went on to be a student worker for four years before getting a full time staff position in 2002.


I worked in the main Circulation Department and Reserve Department where I quickly began learning HTML and website design. As my technical expertise grew I took on desktop support and networking and eventually web programming. I have been a web programmer since 2006 and a system administrator since 2014.


I currently work in the Enterprise Systems Unit for the University of Tennessee Libraries where I serve as a System Administrator for Alma (an ExLibris Product) & ILLiad (an Atlas Systems Product), UX Designer for Primo (an ExLibris Product), as well as custom programming for the University Libraries as a whole.


I have five children and am slowly working on my bachelor's degree in Interdisciplinary Studies.


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IT Administrator II
University of Tennessee - Oct. 2014 - Current

Alma System Administrator with a focus on Fulfillment, User Management, a Resource Management, Primo UX Customization, and ILLiad System Administration.

IT Analyst I
University of Tennessee - 2011 - Oct. 2014

Web programmer for Integrated User Services and Aleph System support for Circulation

Library Associate III
University of Tennessee - 2002 - Oct. 2011

Worked public services as well as with course reserves. Served as department webmaster, desktop support, and Aleph System support for Circulation.


Interdisciplinary Studies - 2011 - Current

Attended the University of Tennessee, Knoxville from 2011-2016. Currently enrolled at the University of Tennessee, Martin.

West High School, Knoxville, Tennessee - 1997 - 2001

Focused on four years of JROTC to learn leadership skills, problem solving, and teamwork.



The basic components of any website. As technologies advance so do these programming languages.


Commonly used to create interactive effects within web browsers. jQuery is a JavaScript library that allows for document manipulation and event handling.


A programming language especially suited for web development and works easily with HTML.


The world's most popular open source database. Its performance and reliability has helped MySQL become the leading database choice for web-based applications.


XML is used to move data across the internet. XLST is used to format the data.

System API's

API's help pass data to and from computer systems without having to actual "touch" the data itself. This helps preserve data integrity and security.


Adobe Photoshop is one of the most popular image editing programs in the world. Essential for website design.

Problem Solving

I specialize in evaluting staff workflows and system limitations and programming a custom solution that fit the needs of the staff with the information in the system so work is streamlined and not duplicated.

Conferences / Presentations / Workshops

Conferences Attended

eBUG 2017
Western Kentucky University
Bowling Green, KY

ELUNA 2017
Schaumburg, IL

eBUG 2016
University of Kentucky
Lexington, KY

ELUNA 2016
Oklahoma City, OK

ELUNA 2015
Minneapolis, MN

ELUNA 2013
Athens, GA

ELUNA 2012
Salt Lake City, UT


ELUNA 2017: The Condensed Version
(discussion panel participant)
eBUG 2017 - Bowling Green, KY - Western Kentucky University

Alma to Banner: How the University of Tennessee handles holds and fines betweeen Alma and Banner
ELUNA 2017 - Schaumburg, IL

ELUNA 2016: The Condensed Version
(discussion panel participant)
eBUG 2016 - Lexington, KY - University of Kentucky

Extending Alma Functionality through the Alma API's
ELUNA 2016 - Oklahoma City, OK

Keep Calm and Alma On: Implementing Alma in Six Months
ELUNA 2015 - Minneapolis, MN


Alma UX Redesign Workshop
ExLibris Headquarters
Jerusalem, Israel
February 2017

Contact Me

1015 Volunteer Blvd
Knoxville, TN 37996

+1 865-974-8042 (office)
+1 865-974-0551 (fax)