Contacts/Support

Connect to the GoTo Assist “Virtual Technician” – User should have an IRIS support representative on the telephone before accessing the “Virtual Technician.”
ID/Password, Authorizations, and Workflow/Approval Assignments - Questions should be directed to user's campus/unit user coordinator.
- Agriculture
  - Agriculture Experiment Station
  - Agriculture Extension Service
  - College of Veterinary Medicine
  - Other (Use this contact only if a response is not received from either of the above.)
- Chattanooga
- Graduate School of Medicine
- Knoxville
- Institute for Public Service
- Martin
- Memphis
- Space Institute
- University-Wide Administration
Password/Security Practices
Cash Deposits - Contact campus/unit Bursar's Office.
Client Downloads - Contact campus/unit computer support staff for problems with client downloads.
- Chattanooga (423) 755-4000
- Knoxville (865) 974-9900
- Martin (731) 881-7900
- Memphis (901) 448-2222
- Space Institute
Functional
- Purchasing Requisitions - Contact Purchasing Office (865-974-3311)
- Acquisition of Assets - Contact Verna Howard (865-974-0335).
General IRIS Questions - Contact irishelpdesk@tennessee.edu.
Procurement Cards - Contact Accounts Payable (865-974-3086).
Training Classes