Resume


MARY MYERS
Dyersburg, TN 378024
email: memyers@usit.net


Education

Master of Science in Library Science
School of Information Sciences
University of Tennessee, Knoxville
May, 1995

Bachelor of Science
Middle Tennessee State University
Murfreesboro, Tennessee
Major: University Studies
August, 1993

Dyersburg State Community College
Dyersburg, Tennessee
Major: Business Data Processing,
Management Information Systems
1988-1991


Experience

Director, Internet Communications
Southern Comfort Software
Dyersburg, TN
December 1995-May 1996

Design, develop, and maintain in-house and customer World Wide Web pages; maintain paperwork and database related to new accounts for Internet Access (through U.S.Internet of Knoxville, TN); responsible for provision of updates to software, monitoring phone lines, interfacing with U.S.Internet, and customer support; general troubleshooting duties.


Computer Programmer
Computing and Administrative Systems
Training and Documentation
University of Tennessee, Knoxville
July 1995-present

July 01, 1995, the University of Tennessee Computing Center (UTCC), the Office of Administrative Computing (OAC), Administrative Information Systems (AIS), and Network Hardware Engineering (NHE) reorganized as Computing and Administrative Systems (CAS) and Network Services (NS).

Training and Documentation: Manage and maintain CAS Web sites, coordinate updates to section Web pages, develop procedures for documentation, investigate WWW as a software distribution option, advertise CAS WWW site, plan Gopher migration to WWW, hardware/software maintanence, assist HelpDesk, plan, research, design and develop short courses and custom courses for the University environment, continue development of user manuals for Administrative Applications.

Computer Programmer
Office of Administrative Computing
University of Tennessee, Knoxville
May 1995-July 1995

Continued Graduate Assistant projects as a Term employee.

Graduate Assistant
Office of Administrative Computing
University of Tennessee, Knoxville
September 1993-May 1995

Projects include: research and analysis of developing applications; determine and provide documentation needs of clients and users; edit existing documentation; develop standards for documentation. Special projects have involved formulation and implementation of World Wide Web Pages; provide design and instruction of Internet topics for staff; assist video-conferencing presentations for university community. Evaluation of existing software packages such as: Report Writer, Microsoft Office, Clarion for Windows, HTML Assistant, WordPerfect 6.0 for DOS/Windows, and Remote Access.


Residence Hall Director
Middle Tennessee State University
September 1992-August 1993

Resident Assistant, Resident Hall Director. Directed Resident Assistants in various duties; coordinated check-in and check-out; conducted safety inspections and oversaw general maintenance.


Office of Disabled Students
Middle Tennessee State University
September 1991-August 1993

Duties included: tutoring, reading, taking notes, and attending class with disabled students.


Tutor
Dyersburg State Community College
January 1989-August 1991

Tutored: Data Processing for Non-Majors, Psychology, Biology, Elementary Calculus, Algebra, History, Writing, and Economics. Interacted with instructors to provide optimum support for students.


Related Training and Experience

Independent Study
" Internet Instruction", January-May 1995.
University of Tennessee Computing Center.

Investigate and explore: basic Internet services; problems in obtaining and maintaining updates for programs and utilities used on the Internet. Develop help sheets, reference guides, and brief study guides suitable for instructional purposes. Analyze procedures and problems encountered in loading and maintaining software in a networked environment. Identify problems and procedures of the VMS and UNIX operating systems.

Independent Study
"Bibliographic Instruction" January-May 1995.
Hodges Library, University of Tennessee, Knoxville.

Investigate differing software presentation programs including PowerPoint, Collage Complete, and PaintShop Pro. Explore new and existing methods of presentation for training staff and students. Evaluate how software programs may be utilized for teaching purposes in a library setting.

Practicum
Automation Systems
Hodges Library
University of Tennessee, Knoxville.
August-December 1994, January-May 1995

Evaluate problems and issues associated with the Systems Department of a large research library. Load and maintain software in various departments of the library, including: circulation, reference, current periodicals. Configure and maintain hardware and software for main and off-campus libraries. Provide information for World Wide Web TaskForce. Research online catalog development. Maintain World Wide Web server; update Library Web pages; develop help guides for new users of the World Wide Web; continue work of previous student developing an archive for information related to updates and installation of PC and Mac software.

Basic Dialog Training Workshop
October 1993.

Participated in an intensive one-day, vendor taught workshop on fundamentals and search strategy of online searching through Dialog.


Publications

Co-author, The American Civil War Homepage.
http://cobweb.utcc.utk.edu/~hoemann/cwarhp.html
University of Tennessee, Knoxville. 1995.

Co-author, Office of Administrative Computing Page.
http://feeder.oac.utk.edu/oac
University of Tennessee, Knoxville. 1995.

Editor, User Manual, documentation for Food Services Application,
Office of Administrative Computing,
University of Tennessee, Knoxville. 1995.

Editor, User Manual,
documentation for Accounts Receivable Application,
Office of Administrative Computing,
University of Tennessee, Knoxville. 1994.

Editor, User Manual,
documentation for Parking Services Application,
Office of Administrative Computing,
University of Tennessee, Knoxville. 1994.


Awards and Honors

Recipient, Tennessee Association of Special Programs Scholarship, 1992

Recipient, Ronald McNair Post Baccalaureate Achievement Program,
University of Tennessee, Knoxville, 1991.

Exemplary Fellow Award,
Ronald McNair Post Baccalaureate Achievement Program,
University of Tennessee, Knoxville, 1991.

Presidential Leadership Retreat,
Dyersburg State Community College.

Outstanding Stage Manager,
Dyersburg State Community College Productions.

National Dean's List, Dyersburg State Community College,


Professional Affiliations

President; American Library Association, student chapter,
University of Tennessee, Knoxville. 1994

Served on Committee on Accreditation, Standards for Accreditation of Master's Program in Library and Information Science,
University of Tennessee, Knoxville. 1994

Member Student Coordinating Council,
School of Information Sciences,
University of Tennessee, Knoxville. 1994

Member Library and Information Technology Association, 1993-present.

Member Phi Theta Kappa. President, 1991; secretary, 1990;
Dyersburg State Community College.
Current member Phi Theta Kappa National Alumni Association.

Member Gamma Beta Phi, 1992-present.

Member Data Processing Management Association, 1989-present.


References

Available upon request.