How Do You Evaluate the CHIPS Lab?

Preliminaries

• Convenience sample - Fridays, Fall 1999
• Human Subjects Review - voluntary, anonymous
• Simple questionnaire
• Demographics - age, sex
• How do they learn about the lab?
• Where do they come from?
• What are the information needs?
• Are they satisfied?

Results

• Age: clumps for both sexes in 20s and 70s
• In the above categories, males in the first, females in the second
• Primarily Knox county
• Primarily walk-ins
• Uses: research, e-mail, games
• Subjects: Medical, geneaology, history, news

Implications

• Classes taught - subject searching, specific subjects
• Marketing - service area
• Userful in general, reaching seniors