This is a thinking problem, not a technology problem

Early History
e-mail since 1984
IS 520, 1995

Pedagogical Aspects
What is a lesson?
I'm not an artist.

Technical Aspects
How do I do this from my desk?
I'm not an engineer.

Social Aspects
How do I get them to talk?
I'm not a CMC expert.

Issues of Support
Preparation
Implementation
Recovery
Individualized support