562 Public Management 
Fall 2011
DAVID H. FOLZ

Office Location
Department of Political Science 
1011 McClung Tower 
University of Tennessee 
Knoxville, TN 37996-0410 
Office Phone: (865) 974-0802 Office Hours: 11:00a-1:00p W, F, or by appointment. 
FAX: (865) 974-7037 
Class meets in the Baker Center 204.


Home Email: dfolz@utk.edu

Schedule for 562 Public Management --  Fall 2011

Required Books/Readings:

            1). Chase, Gordon & Elizabeth Reveal. 1983. How To Manage in the Public Sector. ISBN: 0-07-554853-4 (chapters on class web page).

            2). Folz, David and P. Edward French. 2005. Managing America’s Small Communities: People, Politics and Performance. Rowman & Littlefield
                    Publishers. ISBN: 0-7425-4339-0 (paperback)

            3). Svara, James. 2007. The Ethics Primer for Public Administrators in Government and Nonprofit Organizations. Jones & Bartlett, Publishers.
                    ISBN: 0-7637-3626-2 (paperback).

            4). UT MTAS, Readings Package for 562 Public Management. Photocopies will be available later from Graphic Creations, 1809 Lake Ave.
                    522-0309 (behind Wendy’s on the strip).

 
Schedule of topics and reading assignments:

            Aug. 23 --  Course Introduction and Organization Session.

        Part I.  An Overview of Public Management: The Challenges and the Environment
            Aug. 30 -- Making Ethical Management Decisions
                      Assignments:
                            -Svara, The Ethics Primer. (entire book).
                            -ICMA Code of Ethics with guidelines
                            -ASPA Code of Ethics
                            -Managing Ethical Scenarios Exercise (hand-out in class)

            Sept. 6 -- The Art and Science of Public Management.
                        Assignments:
                              Chase and Reveal, How To Manage in the Public Sector. Chapter 1  Chapter 2 Chapter 3  Chapters 4-6.
                             -Case Analysis: #45, “Meeting the Press.” [hand-out]

            Sept. 13 -- The Roles of Professional Managers, Executive Decision Making, & Measuring/Comparing Service Quality and  Performance
                      Assignments:
                              Svara, James, "Dichotomy and Duality…" (pp. 3-19)
                              Svara, "Policy and Administration…"  (pp. 29-52).
                              Folz & French, Managing America’s Small Communities: People, Politics and Performance (entire book).

            Sept. 20 -- The Theories and Techniques of Managerial Leadership
                     Assignments:
                             Traditional theories: Graham and Hays, pp.155- 163 and pp.180-197.
                             An alternative view: Denhardt, “Empowerment and Shared Leadership” in The Pursuit of Significance (1993), pp. 127-176.
                             Drucker, "The Deadly Sins in Public Administration." pp. 36-44 in Kearney and Berman, Public Sector Performance.
                             Lazenby, Scott. 2008. "How To Motivate Employees: What Research is Telling Us." Public Management.  90:8.
                             Case Analyses: #15, "The Good/ Bad Administrator" ; #37, "Personnel Dilemma: Terminate or Retain."  (hand-outs)

        Part II.  Local Government Organization, Staff Functions, Intergovernmental Relations and Managing Line Services
 
            Sept. 27 –Urban Sustainability: Growing Economic Prosperity Through Environmental and Social  Responsibility
                                  Read: http://www.cityofknoxville.org/sustainability/Knoxville_Energy_Inventory.pdf
                                  Guest Lecturer: Susanna Sutherland, Sustainability Program Manager, City of Knoxville

            Oct. 4 --  --An Overview of Local Government Personnel Issues
                                -Relevant sections of the UT MTAS Readings Package
                                Guest Lecturer:  Mr. Richard Stokes,  MTAS Consultant

            Oct. 11 -- The Foundations & Structure of Local Government;  Charters, Codes & Open Meetings
                                -Relevant sections of the UT MTAS Readings Package
                                Guest Lecturer: Mr. Mike Tallent, Assistant Vice President, UT Institute for Public  Service

            Oct. 18 -- --Police Services
                                -Relevant sections of the UT MTAS Readings Package
                                 Guest Lecturer: Mr. Rex Barton, MTAS Consultant

            Oct. 25 -- -- Local Public Works
                                -Relevant sections of the UT MTAS Readings Package.
                                Guest Lecturer: Ms. Sharon Rollins, MTAS Consultant & Ms. Loretta Hopper,  Director of Public Works, Signal Mtn. TN

            Nov. 1 -- -- Fire Protection Services
                                -Relevant sections of the UT MTAS Readings Package.
                                 Guest Lecturer: Mr. Dennis Wolfe, MTAS Consultant

            Nov. 8 -- -- Intergovernmental & Legislative Issues
                                -Relevant sections of the UT MTAS Readings Package
                                Guest Lecturer: Ms. Melissa Ashburn, MTAS Consultant

            Nov. 15 -- --An Overview of Local Government Finance
                                -Relevant sections of the UT MTAS Readings Package
                                Guest Lecturer: Mr. Al Major, MTAS Consultant

            Nov. 22 – GIS Applications in Local Government Decision Making
                                 Readings: TBA – Mr. Mike Meyers,  Senior GIS Consultant, UT County Technical Assistance Service

            Nov. 29 -- TML & Risk Management
                                -Relevant sections of the UT MTAS Readings Package
                                 Guest Lecturers: Michael Fann, Halie S. Gallik & Randy Williams, Tennessee Municipal  League Risk Management Pool

            Dec. 6 -- Due date for take-home Final Exam
 
 

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