Procedures for Reviewing Accounts Receivable

Deparmental Business Offices

Step	Responsible Office	Responsible Position	Frequency	Procedure
1	Applicable Department	Department Head	As necessary	Ensures that due diligence has been exercised in attempting to collect accounts receivable.
2	Applicable Department	Department Head	As necessary	Authorize the write off of uncollectible accounts. All should be supported by documentation of collection activity.
3	Applicable Department	Department Head	As Necessary	Send completed Accounts Receivable Write-Off Request (Form T-35), with itemized list, to department business office.
4	Applicable Department	Department Head	As necessary	Send completed Accounts Receivable Write-Off Request (Form T-35), with itemized list, to Budget & Finance for review.
5	Budget & Finance Office	Financial Analyst	As necessary	Review Accounts Receivable Write-Off Request (Form T-35), and send to Executive Director for Budget and Finance for approval.
6	Budget & Finance Office	Executive Director for Budget and Finance	As necessary	Review and approve Form T-35, forward to the controller's Office and return copy to department.
7	Controller's Office	Staff	As necessary	Prepare and record journal entry to write off accounts.
1	Each Department	Business Officer	Year End	Send year-end accounts receivable aging report and statement of collection activities to Budget & Finance.
2	Budget & Finance Office	Financial Analyst	Year End	Review aging reports for reasonableness. Prepare year-end journal entry to record accounts receivable
3	Budget & Finance Office	Financial Analyst	Year End	Forward year-end journal entry to controller's office for posting.

Contact

Office of Budget and Finance
407 Andy Holt Tower
Knoxville, TN 37996-0141
Phone: 865-974-4204
Fax: 865-974-8131