TRACKING SUN TRAN
Computer-aided bus trips
Photos by A.E. Araiza / Staff Lynx
Strife and his friend Mary Mathein wait at
the Roy Laos Transit Center for their Sun Tran bus, a
wait that a software program might shorten.
UA professor seeks to supply route-time dataBy
Thomas Stauffer ARIZONA
DAILY STAR

Dennis Olson Regular Sun Tran rider
"A lot of problems I have are
with buses leaving an area too early rather than
staying there until the exact time."

MaryAlice Lopez Frequent Sun Tran
rider
"Anything that
would get you there on time better would be
great."
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Onlookers will think you're either clairvoyant or
just plain lucky after watching you arrive at the bus
stop just in time to catch the No. 6 headed Downtown.
You'll be neither.
Developers of a computer program under construction
at the University of Arizona aim to take the hassle out
of riding the bus by supplying some timely information.
Civil engineering professor Mark Hickman has spent
two years developing a software program that would allow
people to use a cell phone, Palm Pilot or a free
computer kiosk at the bus stop to quickly find the best
route from their point of origin to their destination.
The program would even tap into Global Positioning
System units on buses, allowing riders to know exactly
when their next bus would arrive.
"You don't want lack of information to be a barrier
to people riding the bus," said Hickman, who is assisted
on the project by two graduate students.
"I think it'll be helpful to people. Whether it will
improve ridership, I don't know," Hickman said.
Tucson's bus company, Sun Tran, already has a phone
line with operators who supply route information. The
call-in service works fine for some people, but others
might enjoy the features that a Web site available 24
hours a day would provide, Hickman said.
"One thing you can't get from a call center is a map
you can look at, so they just have to try and describe
things," said Chris Cherry, a civil engineering graduate
student working on the project. "With the program,
you've got a map you can use, and you don't even have to
know exact addresses because you can click on it."
Another major advantage to the program lies in its
ability to use historical data on when buses actually
arrive, said Anirudh Garg, a computer science graduate
and project member.
"The main thing with the program is, it's not
static," Garg said. "It's based on real data of when the
buses have been arriving, so it doesn't just go with the
schedule."
That feature would make Dennis Olson's life a lot
easier, he said.
"That would definitely be good for me, because a lot
of problems I have are with buses leaving an area too
early rather than staying there until the exact time,"
said Olson, 35.
Using a database supplied by Pima County that
includes every land parcel in Tucson and a computer
version of Sun Tran's bus schedule, Hickman developed an
algorithm to compute all the possible routes from Point
A to Point B and spit out the best one.
The Web site would give users three ways to identify
origins and destinations: typing in an address, choosing
from a set of landmarks such as Downtown and the Tucson
Mall, or simply clicking on the map. The computer then
finds all stops within a five-minute walk from that
location.
All of Sun Tran's buses already use GPS units that
transmit their locations every 40 seconds, Hickman said.
"The main motivation is to monitor where they're
running according to schedule, but they also have a
silent-alarm feature so that if an incident occurs on a
bus, they can react very quickly," he said.
Tapping into those GPS units will allow the program
to tell riders exactly where their next bus is, Garg
said.
"That would make it a lot easier for me," said
19-year-old Mary Mathein, who rides the bus to Pima
Community College. "It would be nice to know right when
a bus is coming."
City Councilwoman Carol West said she's impressed
with the UA project but fears that the city's current
budget pinch might keep it from being implemented, at
least in the short term.
"I really like the whole concept, but how expensive
is it going to be at a time when our budget is very
tight?" West asked. "At the same time, if we want to
increase ridership, anything we can do to make ridership
more efficient would really be appreciated."
Hickman said he hopes to have the program fine-tuned
by the fall, with hopes that Sun Tran might make the
program available as a demonstration project.
"Our idea at this point is to share the prototype
with the people at Sun Tran, give them something to kick
the tires a little bit and see what they think," he
said.
MaryAlice Lopez hopes the program could find its way
into touch-sensitive maps at bus stops.
"Anything that would get you there on time better
would be great," said Lopez, 42. "That would really help
a lot of people, especially people like me who depend on
the bus so much."
* Contact reporter Thomas Stauffer at 573-4197 or
at stauffer@azstarnet.com.
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