Bursar's Office

Refunds and Repayments

After fees have been paid and a Confirmation of Attendance Form has been submitted by a student, withdrawal for the semester must be accomplished by official notification to the appropriate Withdrawal Office. Undergraduate students contact the Registration Services Office, and graduate students contact the Graduate Admissions and Records Office. Failure to attend class does not automatically withdraw or drop a student for the term.

The effective date of the withdrawal is the date the appropriate office is notified. A percentage of maintenance, tuition, Technology Fee, Facility Fee, and the Transportation Fee will be charged unless the student officially withdraws before the first official day of classes for the semester. Failure to promptly notify the appropriate Withdrawal Office will result in increased fee assessments. The drop/add procedure cannot be used to withdraw for a semester, and withdrawal does not cancel fees or charges already incurred. Refunds will be made each semester after the drop deadline.

Repayments are defined as the portion of aid, received by a student after University direct charges have been paid by that aid, which must be repaid when a student withdraws or is dismissed.

Refunds and repayments to the Title IV programs are determined according to the formula published in the current "Federal Student Financial Aid Handbook," located in The Office of Financial Aid - Scholarships, which is responsible for calculating the amount of the refund and/or repayment and for distributing the correct amount back to the financial aid program(s) according the Refund/Repayment Allocation Policy.

REFUNDS: The University of Tennessee in accordance with federal regulations follows the policy and procedures below for calculating refunds and repayments for financial aid. Refunds are defined as the portion of maintenance and/or tuition and University housing/meal charges due as rebate when a student withdraws or drops a portion of class hours. Refunds are also processed as a rebate on fines/penalties paid such as parking fines, library fines, etc. Once a refund is determined to be appropriate, any amount will be applied toward other outstanding fees/fines owed to the University at the time the refund is issued. Any remaining refund balance will be mailed to the student's billing address. Students should verify and/or change their billing address at CPO.UTK.EDU. Fees which are refundable and paid by credit card will be applied to the credit card account. The Program and Services Fee is mandatory and non-refundable after the first day of classes. The Technology Fee, Transportation Fee and Facility Fee are mandatory and are refunded on the same percentage scale as maintenance and tuition charges. Refunds for Housing and Meals are determined by the University Housing Office, 405 Student Services Bldg., (865) 974-3411 in accordance with the terms of the Housing and Food Services Contract. The Deferred Payment Plan Fee is non-refundable. Final/Late Registration Fees and Late Payment Fees are non-refundable.

NOTE: All charge and refunds will be made to the nearest dollar amount. All receipts are subject to audit. The University reserves the right to correct any errors.

Students who drop courses and continue with a reduced load are eligible for a refund only if the sum of charges computed at the semester-hour rate for the hours continued, plus the percentage assessed for the hours dropped results in an amount less than that paid. A course on a student's schedule is officially dropped and the drop becomes effective on the date the change of registration form is processed. Any refund due for dropped courses will be made after the drop deadline.