Payment Methods
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Mail - Self addressed envelopes are provided with the VolXpress
statements. Do not send cash through the mail. Send non-overnight
payments made payable to UT to The University of TN, Office of the
Bursar, Dept. 888315, Knoxville, TN 37995-8315.
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Priority/Overnight Mail - Please send overnight packages to the Main
Bursar's Office at 211 Student Services Bldg., 1331 Circle Park Dr., Knoxville, TN 37996-0225,
NOT the Lockbox Dept. 888315.
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In Person - Checks and cash are accepted at either Bursar's Office
Locations at 211 Student Services Building or 128 University Center.
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Drop Boxes - Available at both Bursars' locations. Checks only.
- E-Check - Payments for tuition, fees, and other University of Tennessee debts may be paid directly from a checking account at Circle Park On-line without writing a check or using a credit or debit card. A $1.00 service fee will be assessed.
Payments made before 4:00 pm EST will appear on your account the following business day. Payments made after 4:00 pm EST will appear on your account after two business days. For duplicity reasons, payments for the same amount cannot be made within a 24 hour period.
- Credit Card - Payments may be made on-line at Circle
Park On-line. A 2.5% service fee of the total charge will be assessed to the card user. The University of TN has contracted with an outside vendor in order to provide this service to those of you that prefer to pay with a credit card. The 2.5% fee is for the use of the service and is retained in full by the vendor. CPO is available for payment 7:00 am - 11:00 pm, Monday thru Saturday and 1:00 pm - 6:00 pm, Sunday.
Additional Payment Information:
Parents have their own fee payment website. Parents or others can now make a payment on the student’s behalf by simply clicking on the “Parents Pay Here” link at https://cpo.utk.edu/CPOWeb. Enter the student’s Id Number and their birth date, then click on the tab “Sign on to Pay Fees”.
Currency must be in United States funds. Foreign currency will
not be accepted.
Checks must be payable in U.S. dollars, drawn on U.S. banks, and
must be payable to the University of Tennessee. Each check must include
the maker's University ID Number, current address, and local phone number.
The student and/or employee must endorse a two-party check. If a two-party
check is returned, the student who received the funds is liable for the
total amount of the check plus the associated administrative charges as
assessed by the University.
RETURNED CHECK AND E-CHECK SERVICE CHARGE POLICY:
All checks and e-checks are deposited the day they are received. A $30.00 service
charge will be assessed when checks fail to clear the bank on which drawn.
The administrative fee may be increased to $40.00 if the check is not redeemed within two weeks. In addition to this returned check administrative fee, late payment fees will be assessed as of the date the check is redeemed. When a check is returned, a VOLXpress notice is sent immediately to the billing address. Check writing privileges will be suspended and permanently terminated for students, faculty and staff in accordance with the Bursar's Office policy. Returned checks will not be re-deposited. Cash or cashier's check is required
for payment of the returned check and service charges. Failure to clear
returned checks will result in the forfeiture of all university services.
Check cashing services are revoked for a period of time for any returned
check.
Returned Check and E-Check Policy: 1. First returned check or e-check - check writing/cashing
privileges are suspended until the returned check and service charges
are paid/cleared. 2. Second returned check or e-check - if the second returned check
is within one calendar year of the first returned check, check writing/cashing
privileges are suspended for 6 months from the date of the second check.
If the second returned check is NOT within one calendar year of the first,
check writing/cashing privileges are suspended until the returned check
and service charges are paid/cleared. 3. Third returned check or e-check - check
writing/cashing privileges are suspended for one year from the date of
the third check. 4. Fourth returned check or e-check - check writing/cashing privileges
are permanently suspended.
CHECK WRITING AND CHECK CASHING PRIVILEGES CAN BECOME SUSPENDED AND
PERMANENTLY TERMINATED FOR STUDENTS, FACULTY, AND STAFF IN ACCORDANCE
WITH THIS POLICY.
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